What is your returns policy for products
purchased from your website?
The returns policy is 14 days from date of
receipt. Secure Solution Technologies will only
exchange damage or faulty product for an exact
replacement.
What frequency bands do the SMS tracker radios
operate at?
Tri-Band GSM 900/1800/1900 MHz for worldwide
coverage.
Can I customize my web based GPS console?
There are some options that can be easily
customized in the web based GPS console.
Do the units come with tech support?
We will support an end user in getting the unit
up and running initially. After the initial period a
small support fee may be charged for support
services.
What is the cost of shipping and handling on the
products purchased through your store?
Shipping and handling is based on a percentage of
the total purchase which can vary from 5% -10% of
the total purchase price
What is I want to cancel my service period earlier than
the contract period.
Should you want to cancel before the initial 12
month period the penalty fees will equal the
remaining cost of the contract period.
What can the Worldwide SMS Tracker device be used for?
Some of the applications the device and services
can be utilized for is: suspect tracking, law
enforcement agencies, keeping a close watch on
teenagers and kids, commercial fleet tracking and
undercover investigative services.
Is there a discount for commercial fleet or law
enforcement clients?
Please contact us for special volume pricing and
leasing options for your commercial organization or
law enforcement agency.
How soon after I receive my unit will I receive a
username and password for the Web Console?
You will receive a new username and password with
the delivery of your unit. If there are any issues
with the web login you may call tech support to have
them resolved.
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